Booking Terms & Conditions
- The subjects let are to be used for the purpose of a holiday and so the Client accepts that the letting is a holiday let to which Section 12 and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply, namely, “a tenancy the purpose of which is to confer on the tenant the right to occupy the house for a holiday.” Your reservation should be for holiday purposes only unless otherwise agreed in writing. The properties should not be used for stag parties, hen parties, weddings or any special event without prior discussion and written agreement by us.
- Property rates are per property per night based on a minimum of a 3 nights stay for The Croft and 2 nights minimum for The Cuil. Maximum occupancy for each property is two people sharing.
- Reservations are confirmed when details have been checked and approved. In order to secure a reservation, you need to pay a deposit payment of 30% of the total rental. A credit or debit card payment secures a reservation. On receipt of your deposit, we will confirm your reservation by email. You are then responsible for the balance of the rental, which is due no later than 10 weeks prior to your arrival. If your holiday is within the 10 week period, you are required to pay the full rental. There is a 48 hour cooling off period from the time of booking during which you may receive a full refund less a £30 administration fee.
- You agree to keep the house clean and tidy and leave it in a similar condition of cleanliness to when you arrived. Any additional cleaning of the property, following your departure, beyond the normal amount reasonably required, may be charged as extra and deducted from your Good Housekeeping Deposit.
- There are no twin beds so only suitable for those wishing to share a bed.
- No Children.
- Thistles on Skye is a non-smoking establishment.
- A maximum of one well behaved dog is welcome in our Croft cottage. There is an additional charge of £10 per night per dog. Please note that your dog must remain on the ground floor of the property and must not be left alone in the property. We do ask that you bring a bed for your pet and that you do not allow them on the furniture or human beds ! Thank you !
- Check-in is after 4pm & check out is by 10am on day of departure. If you wish a different check in time then please contact us in advance.
- It may be possible, by arrangement, to drop any baggage off prior to check in time if you wish to do so if you are exploring round the island and do not wish to take this with you. But please ask to arrange this.
- Internet services – wifi is available in both cottages. However, we are not responsible for any failure of this service for whatever reason. No compensation is payable in the event of this service failing, being unavailable or too slow. Please ensure that you have checked that the broadband is suitable for your intended use.
Cancellation Policy
- Your credit card details are held in our secure booking system to confirm your stay.
- There is no charge for a cancellation provided that it is made 10 weeks or more prior to your arrival date.
- For cancellations made within 10 weeks of your proposed arrival date if you have booked with us directly, we will apply the above policy minus a £20 admin fee, PROVIDED we are able to re-let the room(s). If we are unable to re-let the room(s) I am afraid that the full cost of your stay is payable. We will do our utmost to re-let the cottage in these circumstances.
- If you have booked via an online travel agent then we cannot refund within the cancellation period as we do not have the ability to refund a booking that has been made via any online travel agent
- WE STRONGLY ADVISE YOU TO TAKE OUT TRAVEL INSURANCE TO COVER YOU IN THE EVENT OF A CANCELLATION.